Cancellation conditions & travel insurance

Start your holiday safely.
We recommend taking out travel insurance with Europäische Reiseversicherung .

MONEY-BACK GUARANTEE: If an arrival is not possible due to official COVID-19 regulations or the hotel is closed, you will never incur cancellation costs. In this case we will transfer your deposit back or make a free rebooking.

Please note: In general, cancellations of reservations are only accepted in writing. 

The Austrian hotel contract conditions apply:

• up to 3 months before the day of arrival free of charge
• 3 months to 1 month before the day of arrival 40% of the total package price
• 1 month to 7 days before the day of arrival 70& of the total package price
• In the last week before the day of arrival or late arrival 90% of the package price
• In the event of early departure: 100% of the package price

Austrian hotel contract conditions

In your own interest, you can sign a travel cancellation policy here